Renewal Account Manager
Remote
Full Time
Mid Level
Renewal Account Manager (Remote)
Company Overview
eDynamic Learning is celebrating 16 years of serving educators. Founded by a classroom teacher, we're on a mission to empower educators with accessible and equitable resources, guiding students on their journey to life after graduation. We are dedicated to supporting both teachers and programs that facilitate student exploration of interests, career options, and skill acquisition through Career and Technical Education (CTE). We prioritize quality and the development of vital life readiness skills, including interpersonal communication and financial literacy.
Our commitment to fostering exploration starts early, with resources tailored to middle school students. Our rich courseware catalog and Learning Blade resource have a proven track record of expanding STEM, computer science, and career interest and awareness.
As the largest publisher of CTE and elective digital curriculum in North America, we offer a vast catalog of over 250 courses spanning grades 6-12. Our CTE pathway curriculum aligns to 14 career clusters, preparing students for nearly 100 industry certifications. To help bring our curriculum to learners, we provide professional development as well as virtual instructional services, supported by certified teachers, that facilitate personalized learning.
eDynamic Learning doesn't stop at coursework alone. We are passionate about helping students grow their skills through experiential learning through our Knowledge Matters virtual simulation instructional materials and projects. Our simulations are true hands-on learning in a virtual environment.
We take pride in the fact that our solutions and services are designed to empower educators and students alike, enabling them to take a transformative journey of exploration, engage in learning, and participate in real-world experiences.
In July 2025, eDynamic Learning was acquired by Pearson.
Role Overview
We are seeking a Renewal Account Manager with a proven track record of meeting/ exceeding renewal and upsell targets from an established customer base to join our expanding team. The Renewal Account Manager is a key member of the Revenue team and will largely contribute to the achievement of our organizational growth goals. This is a fully remote, individual contributor role that requires a commitment to customer excellence and a passion for education.
In this role, you will report to the Director of Account Management. You will work closely with our Customer Success and Regional Sales Managers to secure the renewal and contracted revenue growth of eDL’s products and services. The Renewal Account Manager will have a defined customer base and will be responsible for all aspects of the renewal sales cycle with assigned clients. This position must be able to drive near term outcomes while strategically engaging with longer term renewal customers. It is critical that this position collaborates with the CSM team to ensure optimal engagement and support of customers well in advance of, and during the renewal cycle.
Responsibilities
Company Overview
eDynamic Learning is celebrating 16 years of serving educators. Founded by a classroom teacher, we're on a mission to empower educators with accessible and equitable resources, guiding students on their journey to life after graduation. We are dedicated to supporting both teachers and programs that facilitate student exploration of interests, career options, and skill acquisition through Career and Technical Education (CTE). We prioritize quality and the development of vital life readiness skills, including interpersonal communication and financial literacy.
Our commitment to fostering exploration starts early, with resources tailored to middle school students. Our rich courseware catalog and Learning Blade resource have a proven track record of expanding STEM, computer science, and career interest and awareness.
As the largest publisher of CTE and elective digital curriculum in North America, we offer a vast catalog of over 250 courses spanning grades 6-12. Our CTE pathway curriculum aligns to 14 career clusters, preparing students for nearly 100 industry certifications. To help bring our curriculum to learners, we provide professional development as well as virtual instructional services, supported by certified teachers, that facilitate personalized learning.
eDynamic Learning doesn't stop at coursework alone. We are passionate about helping students grow their skills through experiential learning through our Knowledge Matters virtual simulation instructional materials and projects. Our simulations are true hands-on learning in a virtual environment.
We take pride in the fact that our solutions and services are designed to empower educators and students alike, enabling them to take a transformative journey of exploration, engage in learning, and participate in real-world experiences.
In July 2025, eDynamic Learning was acquired by Pearson.
Role Overview
We are seeking a Renewal Account Manager with a proven track record of meeting/ exceeding renewal and upsell targets from an established customer base to join our expanding team. The Renewal Account Manager is a key member of the Revenue team and will largely contribute to the achievement of our organizational growth goals. This is a fully remote, individual contributor role that requires a commitment to customer excellence and a passion for education.
In this role, you will report to the Director of Account Management. You will work closely with our Customer Success and Regional Sales Managers to secure the renewal and contracted revenue growth of eDL’s products and services. The Renewal Account Manager will have a defined customer base and will be responsible for all aspects of the renewal sales cycle with assigned clients. This position must be able to drive near term outcomes while strategically engaging with longer term renewal customers. It is critical that this position collaborates with the CSM team to ensure optimal engagement and support of customers well in advance of, and during the renewal cycle.
Responsibilities
- Lead the renewal sales cycle and meet/exceed established targets
- Maximize renewal revenue and logo retention
- Accurately forecast monthly/quarterly renewal revenue and customer churn
- Identify and close up-sell and cross-sell opportunities within the current customer base
- Collaboratively work across internal teams to achieve objectives
- Deliver value and data-driven presentations/partnership reviews to customers
- Proactively identify at-risk accounts and develop strategic action plans to ensure a successful, timely renewal
- Maintain data hygiene by consistently and accurately updating Salesforce
- 1-3 years experience in a Sales or Customer Success role (renewals experience preferred)
- Experience with education-based/SAAS solution offerings
- Documented track record of meeting/exceeding renewal sales objectives
- B.A. or B.S. Degree
- Track record of success in academic, athletic, or professional background
- High degree of personal and professional integrity
- Must have a growth mindset and desire to learn and grow
- Excellent written and verbal communication
- Coachability
- Research and knowledge acquisition
- Determination and persistence in pursuit of goals
- Proficiency with MS Office and Salesforce or other CRM required
- Strong organizational skills with the ability to work independently
- Collaboration and relationship building
- Persuasion and objection handling
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